Refund policy
We have a 14 day exchange policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a exchange/return ,your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you return an item not in the same condition as you have received it no refund will be issued . Store credit only .
To start a exchange , you can contact us at support@milanklabel.com .If your exchange is accepted, we will email you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@milanklabel.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items, bodysuits and gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Shipping
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
Standard Shipping: 2-3 business days
(Time estimate does not include processing time on standard shipping)
Once a product have been shipped, and you have received a tracking number Milan K Label is no longer responsible for item if it is lost, stolen, or not delivered. Please file claim with shipping company directly or the claim link on the bottom of our website .
Refunds
No refund on damaged items exchange or gift card!